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24/7 traveler assistance

Traveler assistance phone numbers

If you're traveling and need help, call or message any of the assistance lines listed below. Available 24 hours, 365 days a year.

Assistance lines around the world

Direct numbers per country and region. Available 24/7 from landline, mobile, or WhatsApp.

Frequently asked questions about assistance

Are the assistance lines available 24/7?
Yes. All assistance lines operate 24 hours, 365 days a year. If you're traveling and need help, call or message us anytime.
What if I can't find a number for my country?
Call the Miami number or any nearby country. If you have internet access, the fastest channel is WhatsApp at +1 (316) 375-0144.
Are the calls free?
Numbers marked as Toll Free are free from the indicated country. The rest are charged as international or local calls depending on your carrier.
Do I need my PAX ID to be helped?
It's not required, but having it handy speeds things up. If you don't remember it, we can look you up by name and ID.
Pax Assistance · Contact

Reach us by WhatsApp or phone

Choose the right channel to get help faster. We prioritize WhatsApp for quick support and also provide phone lines for customer service and assistance.

24/7 Assistance Emergency and immediate care throughout the day. Message on WhatsApp
Sales Quotes, plans, and commercial advice. Message on WhatsApp

Main channels

We organize contacts by type of need so every person reaches the right team without detours.

Available 24/7

Immediate Assistance

For emergencies, incidents during the trip, or need for help at the moment.

WhatsApp +1 (316) 375-0144

If you are traveling and need urgent help, use this channel first.

Commercial

Sales and Quotes

Product information, contracting, renewals, and commercial advice.

Sales WhatsApp Sales WhatsApp

Check the sales lines by country in the section below.

Frequently asked questions

Which channel is recommended for emergencies?
For an urgent situation during your trip, use the 24/7 Assistance channel on WhatsApp first. We'll reply right away.
What do I do if I'm outside the country?
Use the international numbers listed below or message us on WhatsApp. All numbers work from abroad.
Can I buy a plan over the phone?
Yes. Call any of our sales lines or get a quote online on the homepage.
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