I changed my mind
How do I cancel my plan?


Fill out the form and we will solve it together.

Pax Assistance has a "regret" button that will allow you to cancel service in case you have not traveled.

You will receive our response by mail within 72 business hours.

  • 1. Enter your data: Fill out the form if you are the beneficiary of a pax plan and specify any information you feel is important.
  • 2. Attach your digital invoice: It is a digital purchase receipt of your pax plan. You can attach it in .pdf .jpg format.
  • 3. We will contact you: We will review your request and if approved, we will contact you for your refund.

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