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How do I cancel my plan?

Fill out the form and we will solve it together.

PAX Assistance has a "cancel" button for suspending your service.

You will receive our response via email within 24 hours.

  1. 1. Enter your information: Fill out the form if you are the beneficiary of a PAX plan and provide any information you feel is important.
  2. 2. We will contact you: We will review your request and send you our response via email within 24 hours.

Request Details

Complete the form and we will get in touch within 24 hours.

Main Channels

We organize contacts by type of need so that each person reaches the right team without hassle.

Available 24/7

Immediate Assistance

For emergencies, incidents during the trip, or need for help at the moment.

WhatsApp +1 (316) 375-0144

If you are traveling and need urgent help, use this channel first.

Commercial

Sales and Quotations

Product information, contracting, renewals, and commercial advice.

Sales WhatsApp Sales WhatsApp

Check the sales lines by country in the section below.

Before contacting us
Have this information on hand so we can assist you more quickly.

What information do I need to request assistance?
Voucher number or PAX ID or identification document, full name, location, contact phone number, and a brief description of what happened.
What channel should I use if I can't communicate via WhatsApp?
You can check the available assistance phone numbers according to the country from the link below.
Do I need to purchase PAX before starting the trip?
Yes, it is important that you purchase your PAX assistance before leaving your country of residence to avoid any service waiting period.

Learn More

View all sales lines View all assistance numbers
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