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Request reimbursement

Enter your information and the documents to start the process.

Request reimbursement

Enter your information and the documents to start the process.

Check your voucher

Enter the voucher number and the document of the holder to validate your request.

Pax Assistance · Contact

Reach us by WhatsApp or phone

Choose the right channel to get help faster. We prioritize WhatsApp for quick support and also provide phone lines for customer service and assistance.

24/7 Assistance Emergency and immediate care throughout the day. Message on WhatsApp
Sales Quotes, plans, and commercial advice. Message on WhatsApp

Main channels

We organize contacts by type of need so every person reaches the right team without detours.

Available 24/7

Immediate Assistance

For emergencies, incidents during the trip, or need for help at the moment.

WhatsApp +1 (316) 375-0144

If you are traveling and need urgent help, use this channel first.

Commercial

Sales and Quotes

Product information, contracting, renewals, and commercial advice.

Sales WhatsApp Sales WhatsApp

Check the sales lines by country in the section below.

Frequently asked questions

Which channel is recommended for emergencies?
For an urgent situation during your trip, use the 24/7 Assistance channel on WhatsApp first. We'll reply right away.
What do I do if I'm outside the country?
Use the international numbers listed below or message us on WhatsApp. All numbers work from abroad.
Can I buy a plan over the phone?
Yes. Call any of our sales lines or get a quote online on the homepage.
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