Request reimbursement

Enter your information and the documents to start the process.

Enter your information and the documents to start the process.

Enter the voucher number and the document of the holder to validate your request.

Voucher number

Document / Passport

PAX Assistance accompanies you on every trip with comprehensive coverage, simple online booking and immediate assistance when you need it most.

We organize contacts by type of need so that each person reaches the right team without hassle.

🛟 Available 24/7

For emergencies, incidents during the trip, or need for help at the moment.

WhatsApp +1 (316) 375-0144

If you are traveling and need urgent help, use this channel first.

💼 Commercial

Product information, contracting, renewals, and commercial advice.

Sales WhatsApp Sales WhatsApp

Check the sales lines by country in the section below.

What information do I need to request assistance?

Voucher number or PAX ID or identification document, full name, location, contact phone number, and a brief description of what happened.

What channel should I use if I can't communicate via WhatsApp?

You can check the available assistance phone numbers according to the country from the link below.

Do I need to purchase PAX before starting the trip?

Yes, it is important that you purchase your PAX assistance before leaving your country of residence to avoid any service waiting period.

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