Get to know Pax Assistance

PAX, More Than Travel Insurance: Your Trusted Companion
PAX Assistance was founded by Alexia Keglevich, a global leader, CEO, and internationally recognized figure in travel assistance, with over 30 years of experience in the industry. Alexia not only played a key role in the evolution of this service worldwide, but also helped shape it from the very beginning. After leading one of the most important companies in the field for decades, she now takes it a step further with an innovative, human-centered, and user-focused proposal: PAX Assistance.
At PAX, we believe that assistance should be closer, more human, and accessible. Because when you travel, what matters most is feeling supported. We move away from traditional models to offer tailor-made assistance — warm, responsive, and backed by technology.
With presence in 190 countries and a global network of over 50,000 providers —including hospitals, clinics, healthcare professionals, laboratories, diagnostic centers, and ground and air medical transport— we are ready to assist you, wherever you are.
PAX is much more than just travel insurance. It’s a global community and a new way of understanding assistance — a brand built with purpose.

We believe in your pax
When we say we believe in your pax (peace of mind) , it is because we know how to take care of you, help you and support you during your trips.
We know what you need!
Just pax!
What we want
We want you to enjoy your trip to the fullest, counting on pax for whatever you need. We also want to show you a new way of assisting: more human, empathic and simple.
We promise
To give the best of ourselves,
to be always by your side.
To be empathetic: To understand your needs and to value you.
What we feel
Passion for helping. Even if you don"t
need us, we"ll be by your
side giving you pax.
Our expertise
+1M
of events
per year
+6M
Accompanied travelers
+1.5M
Communications
to the Call Center
per year
+58K
Suppliers worldwide
Our partners







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